Glossary of Terms

Action:\
——An action is a way of linking documents, emails and reminders so that they can be automated or run simply by a series of clicks – For practical examples, click here.

Backup:\
——This is a way of ensuring that the data used in your system is stored in a safe location in case it is required later to recover from a systems failure – For practical examples, click here.

Document:\
——This is a pre-typed letter or email stored in a library ready to be sent to a client, bank or other – For practical examples, click here.

Mandatory:\
——These fields are pieces of information that must be completed so that the system can proceed – For practical examples, click here.

Mail Merge:\
——This is the mechanism used to pass data from the database to Microsoft Word documents so that customer contact details and other information is populated – For practical examples, click here.

Restore:\
——This is the mechanism used to recreate the data after a damaging system failure – If you need to do this, please contact the support desk support@logican.co.uk.

User:\
——This is an agent employed by your company that will use the database. They need to be authorised with permissions so that the software will work – For practical examples, click here.