How do I select the Update Claim Options

Open the Action library

1: Click Admin from the Menu.

2: Select Action Library from the drop down list – the Action Library window will open.

Select the required Action

1: Select the required Action.

2: Click Edit – the Edit Action window will open.

Schedule to Client

1: Select the General tab.

2: Case type should NOT be set to All Claims.

3: When Scheduled to is set to Client there are 3 options on the list.

1: When Scheduled to is set to Claim there are only 2 options on the list.